Privacy - MOJI!

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Privacy Policy

MOJI is an online service provider platform where you can connect and engage skilled individuals, individuals who are good and excelling at one thing and are willing to exchange their service for a fee. Your privacy is a top priority to us and we appreciate that you put your trust in us. We are committed to the responsible management, use and protection of personal information.

This Privacy Policy (the "Policy") explains how your information is collected, used and disclosed by MOJI with respect to your access and use of MOJI's services, whether through mobile applications (MOJI) or in connection with social networking services (together referred to below as "MOJI" or the "Service”). By using or accessing our App or our Service, you agree to the privacy policies outlined below.

Information We Collect

Information you choose to give us
When you interact with our services, we collect the information that you choose to share with us. This may include, but is not limited to, the following:
When you create an MOJI account, you provide us with your login credentials and some basic details about you, such as a phone number you would like to use and your gender.

When you complete your profile, you can share with us more details about your personality, years of experience, location, etc. In order to add photos, you may allow us to access your camera or photo album. When you add certain content to your profile, you choose to provide that information with us and you consent to our processing of that information.

When you participate in surveys, you provide us with your opinions on our products and services, as well as responses to our questions.

Information collected when you use our services

When you use our services, we collect information about which of those services you’ve used, how you’ve used them and the devices you use to access those services. See below for more details:

Usage Information. We collect information about your activity on our services. For example, we may collect information about:

how you interact with our services, such as date and time you logged in, advertising that you click on and which filters you apply.

how you communicate with other MOJI users, such as the time and date of your chats, the number of messages you exchange with your friends and which friends you exchange messages with the most.


Device information. We collect information from and about the device(s) you use to access our services. For example, we collect:

information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone.

information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected.

information about your wireless and mobile network connections, such as your service provider and signal strength.

What important permissions we request

Camera and Photos. Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to upload photos from your camera roll to your profile unless we can access your camera or photos.

Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.

Information we receive from others

In addition to the information you provide us directly, we receive information about you from others, including:

Third-Party SDKs from our Monetization Partners. Some of the third-party monetization SDKs integrated in our app may access your information for the purpose of ad optimization. Such information includes GAID (Google Advertising ID on Android devices) or IDFA (Identifier for Advertising on iOS devices), region (defined as the location where a given language is used), location information and IP address. This Policy does not govern our third party monetization partners, as they have their own privacy policies which can be viewed on their websites. We have no access to or control over such third parties. However, we have a routine procedure to scan all third party SDKs to detect if they collect sensitive user information. The partners we select to work with include but are not limited to Google AdMob (monetization platform of Google LLC), DoubleClick Ad Exchange (monetization platform of Google LLC), DoubleClick for Publishers (monetization platform of Google LLC), Facebook Audience Network (monetization platform of Facebook, Inc.), MoPub (monetization platform of Twitter, Inc.), Amazon, Fyber, Smaato, etc.

Third-Party Analytical Tools. Our app integrates SDKs from several analytical service providers for app optimization purpose. These third-party SDKs may also collect your information such as GAID (Google Advertising ID on Android devices) or IDFA (Identifier for Advertising on iOS devices), region (defined as the location where a given language is used), location information and IP address. This Policy does not govern our third party analytical tools. You can find their privacy policy on their websites. The partners we select to work with include but are not limited Firebase (analytical platform of Google LLC), etc. The information they provide to us is aggregated analytical data.

How We Use Information

The main reason we use your information is to develop, deliver and improve our products and services. Additionally, we use your information for the following reasons:

create and manage your account.

analyze your profile and that of other users to recommend meaningful connections.

monitor and analyze trends and usage.

enhance the safety and security of our products and services.

verify your identity and prevent fraud or other unauthorized or illegal activity.

conduct research and analysis of users’ behavior to improve our services and content.

process and complete your transactions.

send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our services;
provide you with customer support and respond to your requests.
comply with legal requirements and assist law enforcement.
enforce our Terms of Service and other usage policies.

To process your information as described above, we rely on the following legal bases:

Provide our service to you. Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.

Legitimate interests. We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.

Consent. From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of the Policy.



How We Store Information

For the information we collect, some is only stored on your device locally and some is stored safely in encrypted format in our servers. We have strict policies to control access and usage of such data.

How We Share Information
We may share information about you in the following ways:
With other MOJI users. We may share the following information with other MOJI users:
information about you, such as your public profile information.
information about how you have interacted with our services.
content you post or send, such as your photos.
any additional information you have directed us to share.
With our service providers and partners. We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations. We may also share with third parties advertisers aggregated, non-personally identifiable, or de-identified information.
With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
investigate, remedy, or enforce potential Terms of Service violations.
protect the rights, property, and safety of us, our users, or others.
detect and resolve any fraud or security concerns.

How Long We Keep Your Information

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. In practice, we delete or anonymize your information upon deletion of your account or after two years of continuous inactivity. You can delete your account at any time in the app settings, and your account will not be visible on the services anymore.
Keep in mind that even though our systems are designed to carry out deletion practices according to the above guidelines, we cannot promise that deletion will occur within a specific timeframe due to technical constraints.


Control over Your Information

We want you to be in control of your information, so we provide you with the following tools:
Accessing / Updating your information. You can access, update or delete your profile information in the app. You can also request a copy of your personal information by sending us emails. However, for your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests and we may reject requests for certain reasons.
Deletion. You can delete your MOJI account by using the corresponding functionality directly on the service.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.

How We Protect Your Information

We work hard to protect you personal information. We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures. We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. However, as with all technology companies, we do not promise, and you should not expect, that your personal information will always remain secure.

Changes to the Policy

Any information that is collected is subject to the Policy in effect at the time such information is collected. We (ABBEYYTE STUDIOS) may, however, modify the Policy from time to time. If we make any material changes to this Policy, we will notify you of such changes by posting them on MOJI or by other notification, and we will indicate when such changes will become effective. By continuing to access or use MOJI after those changes become effective, you are agreeing to have your information collected, used and disclosed as described in the modified Policy.

Contact Us
If you have any questions about this Policy, you can contact us through email:
contact. themojiapp@gmail.com

FAQ

Frequently Asked Questions

Do I have to pay to use app?

No, you do not have to pay to use basic features of Moji. However, you can choose to subscribe to a plan should you need more features.

If I need to upgrade, what payment methods do you accept?

We accept all cards. You can even make payment through your bank. Paystack provides us partnership to accept payment on their platform. Paystack is a leading payment provider in Nigeria and Africa.

Can I extend search by choosing location of service providers?

Yes, you are not restricted to seeing service providers close to you alone. You can search by category of service, location, state, years of experience and much more.

Do you provide guarantee or support?

Yes, we provide support when the need arises. However, we do not provide guarantee for service providers, please be advised to stick to safety rules while using the app.

Download Anywhere

Available for all major mobile platforms.

*Works on iOS 10.0.5+, Android Kitkat and above.

40, Olufemi Road, Off Ogunlana Drive, Surulere, Lagos, Nigeria